“We’re very busy and can’t get your telephone repaired for at least 19 days.”
That was the summed up response from the telephone company when reporting there was no phone service.
Actually, the conversation lasted half an hour as the phone answerer didn’t seem to understand there really was a problem. The same question was asked numerous times apparently being answered to deaf ears.
Then the conversation would be put “on hold” for a time such to wonder if he’d ever return. Eventually he did, more confused than even before.
“If the problem is in the house, there will be a charge,” the difficult-to-understand answerer repeated. Yet he’d been told several times before that the issue was in the underground line.
Finally, responding to request: “We’ll send a repairman out in 19 days, but we don’t know what time it’ll be. You must make sure you’re there when he arrives.”
That’s the main reason most households now only have cellphones, completely shutting off landline telephone service. This place is old fashioned in its ways and cellphone connection is even worse than the landline telephone.
Problem with landline service this time came about when the big bulldozer driver was pushing trees out in front yard. The highway department has been planning to expand the road for several years and is finally getting started. While there’s “some work” being done for a 10-mile stretch now, actual construction isn’t to begin until March, maybe.
Anyway, when pushing the 75-years-old trees out by the roots telephone wires obviously went with them. Landline phone lines are dead forcing dependence completely on cellphones.
While that isn’t an issue for many households, it creates problems for a homeworker making a living with the telephone. Customers have become accustomed to calling the landline although cellphone and main office number also receive some calls.
“It is what it is” has become a common comment among many in recent months. That’s sure “what it is” with landline phone service now.
However the biggest concern is if the “job order” was put in the right place by the “overworked phone answerer.” Then again, everyone is “so busy” they just don’t have time to get any work done.
Reminded of Matthew 11:18: “Your help was needed but you were always ‘too busy.’ People are spoiled and whining.”